Facebook Pages, Messenger and Instagram now have a unified inbox
Facebook is constantly trying to upgrade itself and coming up with new features now and then. And now in order to keep that momentum alive now Facebook is coming up with a new integrated inbox for comments and messages from Facebook Pages section, Facebook Messenger and Instagram too when it’s come to its Pages Manager app.
This new aspect will now allow users and businesses to take action to their followers in one place; it will be easier to offer customer support as well.
That inbox, which can be accessed by tapping the messaging icon in that Pages Manager section. Features a tabbed interface for Facebook comments, visitor posts, reviews, messages, and Instagram comments. It will also allow users to view few basic profile information as well about people those who are trying to contact you.